I make software, and I launched my first web site in 1998. Since then, I’ve worked in a variety of roles on sites and applications of all sizes. I currently help with Marketing and Customer Success at Wildbit.
During my time as a bootstrapped solo founder, I learned a lot. So I wrote a book about building, launching, and supporting a hosted web application. I just finished the second edition, and it’s free to read on the web.
Starting & Sustaining
In 2013, I wrote the first edition of Starting & Sustaining, a book that addresses the logistics and lessons learned of starting and successfully running a hosted web application as a solo founder bootstrapping.
I just finished the second edition that turned out to be a huge update. After running Sifter through several years of health issues and ultimately selling it, there was a bit more to add. I also did a series of interviews with others around the SaaS industry focused on their struggles and overcoming those struggles.
I graduated from the University of Texas at Dallas in 2000 with a B.S. in Computer Science. From there, I spent the next eight years in consulting focusing primarily on front-end development and information architecture while dabbling in .Net and Ruby on Rails.
Around the Web
A List Apart
- Password reset email design best practices
- Best practices for sending on behalf of your users
- Considerations for evaluating transactional email service providers
- Transactional email bounce handling best practices
- User invitation email best practices
- Comment notification email best practices
- Receipt and invoice email best practices
- Trial expiration email best practices
- Transactional email best practices
- Gmail Inbox Actions can improve your transactional emails
- How does SPF protect your domain from email spoofing?
- Inside Intercom
- Bootstrapped.fm Part 1 & Part 2
- The SaaS Bootstrapper
- Indie Hackers
- Hack the Entrepreneur
- Rocketship.fm - Getting Over the Fear of Starting a Business
- Churn Buster - Customer Success from the Bottom Up
- Product People - SaaS isn’t all rainbows and unicorns
- Chasing Product - Practical Product Transitions
- Your First Customers
- Founder’s Talk
- Ruby on Rails Podcast
- Peers Conf - Seattle 2017
- Refresh Dallas - Dallas 2017
- MicroConf - Las Vegas 2018
- Ruby FTW - Ft. Worth 2014
- SchnitzelConf - Austria 2010
- Webmaster Jam Session - Dallas 2008
- Webmaster Jam Session - Dallas 2007
- Web Visions - Portland 2007
- Web Visions - Portland 2006
- SXSW - Austin 2006
- Refresh Dallas - Dallas 2005