Issue tracking and workflow is a nasty problem. There’s no doubt about it. Team size, skill set, and location. Technology stack. Multiple tools and systems. It all factors in, and it’s all messy. But I feel like we can make it better if we take a hard look at some of the decisions we make and the resulting complexity that we introduce.
If we can simplify workflow, the productivity gains are huge. Instead of spending time fiddling with bits, we can focus on the real creative work and delivery of that work. This isn’t about dreaming up perfect workflows, but about looking for the parts of our existing workflow that we can remove.