One of the more subtly powerful things we can do as designers is create a consistent and flexible visual language. Buttons are a common place where this type of activity manifests itself, and Amazon has traditionally done a very good job of this.
One of my favorite topics is the influence of business decisions on interface design. It's an unfortunate truth that the underlying business structure and decisions will invariably affect the interface. It's important to recognize this fact and work to improve both simultaneously.
Comments: 5 (view/add your own)One of the key requirements for creating any kind of issue tracker is making it easy to get data into the system. While the browser is the primary interface, I felt email also had to be a first class citizen for issue submission.
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